Privacy Policy
Welcome to Round Table Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roundtable-cafe.click, place orders, subscribe to our services, or otherwise interact with us. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.
This Privacy Policy applies to all users located in the United States, including residents of California who are afforded additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
1. About Us
Round Table Pizza operates the website roundtable-cafe.click and provides food ordering and related services to customers across the United States. For all privacy-related inquiries, you may contact us using the details provided below:
| Company Name | Round Table Pizza |
|---|---|
| Website | roundtable-cafe.click |
| [email protected] | |
| Address | United States |
2. Information We Collect
We collect several types of information in connection with the services we provide. Understanding what we collect helps you make informed choices about the information you share with us. The categories of information we collect include:
2.1 Personal Information You Provide Directly
When you interact with our website, create an account, place an order, sign up for promotions, or contact us, you voluntarily provide us with personal information that may include:
- Contact Information: Full name, email address, mailing address, phone number, and delivery address.
- Account Credentials: Username, password, and security questions used to access your online account.
- Order Information: Items selected, customization preferences, special instructions, order history, and transaction records.
- Payment Information: Credit card numbers, debit card numbers, billing address, and other financial data required to process transactions. Note that full payment card details are processed through secure third-party payment processors and are not stored on our servers.
- Communications: Messages, feedback, complaints, or inquiries you submit through our contact forms, email, or customer support channels.
- Marketing Preferences: Your opt-in or opt-out status for promotional emails, SMS notifications, and other marketing communications.
- Loyalty Program Data: Points balance, redemption history, and participation records if you enroll in any of our loyalty or rewards programs.
2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies, web beacons, pixel tags, and similar tracking technologies. This automatically collected data may include:
- Device Information: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
- Usage Data: Pages visited, time spent on each page, links clicked, search queries entered, referring URLs, and navigation paths through our website.
- Location Data: General geographic location inferred from your IP address, and more precise location data if you grant permission through your device settings (used to locate nearby restaurants or enable delivery services).
- Cookie Data: Information stored in cookies placed on your browser, including session identifiers, preferences, and analytics data (see Section 8 for more details).
- Log Files: Server logs that capture information such as your IP address, browser type, internet service provider, date and time stamps, referring and exit pages, and clickstream data.
2.3 Information from Third Parties
We may receive additional information about you from third-party sources, which we may combine with the information we already hold. This includes:
- Social Media Platforms: If you connect your social media account to our website or log in using a third-party authentication service (e.g., Google, Facebook), we may receive your public profile data, email address, and friend lists as permitted by that platform's settings.
- Delivery Partners: Information shared by third-party delivery services regarding delivery status and fulfillment of your orders.
- Analytics Providers: Behavioral and demographic insights from analytics platforms such as Google Analytics.
- Marketing Partners: Data from advertising networks and marketing vendors that may help us better target promotions to relevant audiences.
- Payment Processors: Transaction confirmation data returned by our authorized payment processors after a transaction is completed.
3. How We Use Your Information
We use the information we collect for a variety of legitimate business purposes, including:
3.1 Providing and Managing Our Services
- Processing and fulfilling your food orders, including coordinating with delivery partners and restaurant locations.
- Creating and managing your user account, including authentication and account security.
- Processing payments and issuing receipts or order confirmations.
- Responding to your inquiries, complaints, or requests for customer support.
- Administering loyalty programs, promotions, contests, and sweepstakes you participate in.
3.2 Analytics and Website Improvement
- Analyzing usage patterns and trends to understand how customers interact with our website and services.
- Improving the functionality, design, and user experience of our website and mobile applications.
- Conducting internal research and product development to expand or enhance our offerings.
- Monitoring the performance of our systems and troubleshooting technical issues.
3.3 Marketing and Communications
- Sending promotional emails, newsletters, special offers, and discount codes to customers who have opted in to receive such communications.
- Delivering targeted online advertisements based on your browsing behavior and preferences.
- Notifying you of new menu items, seasonal specials, and updates to our services.
- Sending transactional communications such as order confirmations, delivery updates, and password reset notifications.
- Personalizing your browsing experience and making product recommendations based on your order history and preferences.
3.4 Legal Compliance and Safety
- Complying with applicable federal, state, and local laws and regulations, including tax reporting obligations and food safety requirements.
- Enforcing our Terms of Service and other agreements.
- Detecting, preventing, and responding to fraud, security incidents, and other potentially illegal or harmful activities.
- Protecting the rights, property, and safety of Round Table Pizza, our customers, and the general public.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds under applicable United States law:
- Contractual Necessity: Processing required to fulfill orders you place, manage your account, and deliver services you have requested.
- Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and conducting analytics, provided these interests are not overridden by your privacy rights.
- Legal Obligation: Processing required to comply with applicable laws, regulations, court orders, or governmental requests.
- Consent: Where required by law, we will ask for your explicit consent before processing your data, particularly for marketing communications and certain types of cookies. You may withdraw consent at any time.
5. Sharing Your Information with Third Parties
We do not sell your personal information to third parties for monetary compensation. However, we may share your data in the following circumstances:
5.1 Service Providers and Business Partners
We share personal information with trusted third-party vendors and service providers who assist us in operating our business and delivering services to you. These include:
- Payment Processors: Secure third-party payment processors who handle credit and debit card transactions on our behalf.
- Delivery and Logistics Partners: Third-party delivery services that fulfill orders on our behalf and require your name, contact details, and delivery address.
- Cloud and Hosting Providers: Technology companies that provide website hosting, data storage, and IT infrastructure.
- Analytics Providers: Companies such as Google Analytics that help us understand website traffic and user behavior.
- Email Marketing Platforms: Services that assist us in sending promotional and transactional emails.
- Customer Support Tools: Platforms that facilitate the management of customer inquiries, feedback, and complaints.
All service providers are contractually required to use your personal information only as directed by us and to maintain appropriate security measures to protect your data.
5.2 Legal Requirements and Law Enforcement
We may disclose your personal information when required to do so by law or in good-faith belief that such disclosure is necessary to:
- Comply with a subpoena, court order, legal process, or governmental inquiry.
- Cooperate with law enforcement, regulatory authorities, or government agencies.
- Protect the rights, property, or personal safety of Round Table Pizza, our customers, or the public.
- Investigate, prevent, or take action regarding suspected illegal activity, fraud, or violations of our Terms of Service.
5.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your information becomes subject to a materially different privacy policy.
5.4 Aggregated and De-Identified Data
We may share aggregated or de-identified data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other lawful purposes.
6. Data Security
We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
- Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology.
- Access Controls: Access to personal information is restricted to authorized personnel who require it to perform their job functions, and is governed by role-based access control policies.
- Payment Security: We comply with the Payment Card Industry Data Security Standard (PCI-DSS) through our use of certified third-party payment processors.
- Secure Storage: Personal data is stored on secured servers with firewalls and intrusion detection systems.
- Regular Security Audits: We conduct periodic reviews of our security practices and vulnerability assessments to identify and address potential risks.
- Employee Training: Our employees receive regular training on data privacy and security best practices.
Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.
7. Your Privacy Rights
Depending on your state of residence, you may have certain rights with respect to your personal information. We respect and uphold these rights as described below.
7.1 Rights Available to All U.S. Users
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Correction: You have the right to request that we correct inaccurate or incomplete information about you.
- Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, ongoing transactions).
- Right to Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
7.2 Additional Rights for California Residents (CCPA/CPRA)
If you are a resident of California, you are afforded the following additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collection, and the categories of third parties with whom we have shared your information.
- Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
- Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information with third parties. To exercise this right, please contact us at [email protected].
- Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to purposes strictly necessary to provide our services.
- Right to Data Portability: You have the right to receive a copy of your personal information in a portable, readily usable format.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. You will not receive a different price, quality of service, or level of service for exercising your rights under the CCPA/CPRA.
7.3 How to Exercise Your Rights
To exercise any of your privacy rights, please submit a verifiable consumer request by:
- Emailing us at: [email protected]
- Visiting our website at: roundtable-cafe.click
We will respond to verifiable consumer requests within 45 days of receipt. If we require more time, we will inform you of the reason and the extension period in writing. We may need to verify your identity before processing your request to protect the security of your account and comply with legal requirements.
You may designate an authorized agent to make a request on your behalf. If you use an authorized agent, we may require written proof of authorization and may require you to directly verify your identity with us.
8. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements. Cookies are small text files placed on your device when you visit our website.
8.1 Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionality such as security, account management, and order processing.
- Performance and Analytics Cookies: These cookies collect information about how visitors use our website, including which pages are visited most frequently. We use this data to improve website performance and user experience.
- Functionality Cookies: These cookies allow our website to remember choices you make (such as your preferred location, language, or menu preferences) and provide enhanced, personalized features.
- Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests and to track the effectiveness of our marketing campaigns.
8.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website and limit your ability to access certain features such as the online ordering system.
For more detailed information about the specific cookies we use and how to manage them, please refer to our full Cookie Policy available on our website. You may also opt out of certain third-party advertising cookies by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance's consumer opt-out page.
9. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to comply with our legal, accounting, and reporting obligations. The following general retention periods apply:
| Type of Data | Retention Period |
|---|---|
| Account Information | Duration of account plus 3 years after account closure |
| Order and Transaction Records | 7 years (for tax and accounting compliance) |
| Marketing Preferences and Consent Records | 5 years from the date of consent |
| Customer Support Communications | 3 years from the date of last interaction |
| Website Usage and Analytics Data | Up to 26 months |
| Cookie Data | Session cookies: deleted at end of session; Persistent cookies: up to 2 years |
| Payment Information | Not stored beyond immediate transaction processing (held by payment processor per their retention policy) |
When personal information is no longer required, we securely delete or anonymize it in accordance with our data disposal procedures.
10. Children's Privacy
Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18. Our website is not directed at, and is not intended for use by, minors.
In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such information from our records promptly.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate the matter and take appropriate action.
11. International Data Transfers
Round Table Pizza is based in the United States, and the information we collect is governed by U.S. law. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using our website or providing us with your personal information, you acknowledge and consent to such transfer, storage, and processing in the United States. We take steps to ensure that any international transfer of your data complies with applicable legal requirements and that appropriate safeguards are in place to protect your information.
Where required by applicable law, we rely on recognized transfer mechanisms such as standard contractual clauses or data processing agreements to govern international data transfers to our third-party service providers.
12. Third-Party Links and Services
Our website may contain links to third-party websites, plugins, and services that are not operated by Round Table Pizza. When you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. This Privacy Policy does not apply to information you provide to or that is collected by any third party.
13. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no uniform technology standard for recognizing and implementing DNT signals. As a result, we do not currently respond to DNT browser signals. However, you may opt out of certain tracking activities using the cookie management tools described in Section 8 and through other opt-out mechanisms described in this policy.
California residents may have additional rights under California's "Shine the Light" law (California Civil Code Section 1798.83), which permits them to request information about personal information shared with third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].
14. Federal Trade Commission (FTC) Act Compliance
We comply with the Federal Trade Commission Act and the FTC's regulations governing unfair or deceptive acts or practices in commerce. Our data collection and use practices are designed to be transparent, honest, and consistent with consumer expectations. We do not engage in deceptive data practices, and we strive to ensure that all disclosures about our data collection and use are clear and accurate.
Our data security practices are designed to provide reasonable and appropriate protections against foreseeable security risks, consistent with FTC guidance on data security best practices for businesses.
15. How to File a Complaint
If you believe your privacy rights have been violated or you are dissatisfied with our handling of your personal information, we encourage you to contact us first so that we can address your concerns directly.
15.1 Contact Round Table Pizza
Please send your complaint or inquiry to our privacy team:
- Email: [email protected]
- Website: roundtable-cafe.click
We will acknowledge receipt of your complaint within 5 business days and aim to resolve the matter within 30 days.
15.2 Filing a Complaint with Regulatory Authorities
If you are not satisfied with our response, or if you believe we are processing your personal data in violation of applicable law, you have the right to lodge a complaint with the appropriate regulatory authority. For U.S. residents, the relevant authorities include:
-
Federal Trade Commission (FTC):
Website: www.ftc.gov
Consumer Helpline: 1-877-FTC-HELP (1-877-382-4357)
Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580 -
California Residents – California Privacy Protection Agency (CPPA):
Website: cppa.ca.gov
Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834 -
California Attorney General's Office:
Website: oag.ca.gov/privacy
16. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will:
- Update the "Last Updated" date at the top of this page.
- Post a prominent notice on our website or send you an email notification if the changes are material and affect your rights.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team using the information below:
We are committed to working with you to obtain a fair resolution of any privacy concern. Your trust means everything to us, and we take every privacy inquiry seriously.
This Privacy Policy was last reviewed and updated on July 2, 2026. It is effective as of the same date and supersedes all prior versions of our Privacy Policy.